TELECOMMUNICATIONS CERTIFICATION ORGANIZATION LOGO: TELECOMMUNICATIONS, VOIP, NETWORKING, BROADBAND, IP AND WIRELESS KNOWLEDGE SKILLS CERTIFICATION
TELECOMMUNICATIONS, VOIP, NETWORKING, BROADBAND, IP AND WIRELESS KNOWLEDGE SKILLS CERTIFICATION

Available TCO Certifications

    Course Outlines

Certification Packages

TCO-approved training organizations provide training courses and TCO Certification exams on their online Learning Management Systems.

A Telecommunications Certification Package is a set of courses and their exams. When you complete them all, you earn your certification and diploma. You receive the diploma instantly by PDF, and can order a signed and sealed hard copy by mail.

Plus, you get a personalized Letter of Introduction explaining the courses you took and the knowledge you have, and inviting the reader to contact your training provider as a reference.

With the Unlimited Plan, repeat courses and exams as many times as you like - which means guaranteed to get your Telecommunications Certification if you are willing to learn, and refresh your knowledge any time in the future.


CTNS: Certified Telecommunications Network Specialist

(recommended choice if you are not sure which to get)

Certified Telecommunications Network Specialist (CTNS) Certification is the #1-ranked telecommunications certification worldwide.

CTNS is core telecommunications training, delivering the knowledge set required of anyone serious in the telecom business today.

CTNS demonstrates to an employer that you have solid knowledge of telecom networks, services and infrastructure needed for a project team member, analyst, planner, developer or project manager position in an organization that provides telecommunications services, that manufactures telecom equipment, or an organization that buys telecommunications services and equipment.

The CTNS Certification Package includes eight Online Courses plus the CTNS Certification Exam.

Giving you a very solid foundation in today's telecom, CTNS includes four telecommunications courses:

  2241 Introduction to Broadband Converged IP Telecommunications
  2206 Wireless Telecommunications
  2221 Fundamentals of Voice over IP
  2201 The PSTN

and four courses on networking:
  2212 The OSI Layers and Protocol Stacks
  2211 LANs, VLANs, Wireless and Optical Ethernet
  2213 IP Networks, Routers and Addresses
  2214 MPLS and Carrier Networks

You have unlimited repeats of the courses.  There are no time limits.

These eight courses will give you a solid foundation of structured knowledge spanning telecom, datacom and networking from broadband, converged IP telecommunications, through LTE and 5G cellular, VoIP and the PSTN, to the technologies that are the building blocks of the modern IP telecom network: Optical Ethernet, IP and MPLS.

You'll get up to speed on the fundamentals, technologies, jargon and buzzwords, and most importantly, the underlying ideas ...and how it all fits together.

This is an ideal way to prepare for a job in the telecommunications business.

You get a full-color certificate suitable for framing, plus a personalized letter of reference explaining your certification, and some serious credentials to add to your résumé.

Distinguish yourself from others with knowledge skills, a certification to prove it, and a personalized letter of introduction. Get the job, promotion or raise you deserve!

With the Unlimited Plan, you can repeat courses and exams as necessary... which means guaranteed to pass and get your certification if you're willing to learn.

Comes with a 30-day money-back guarantee.

How to register for the CTNS Certification Package

 

Certified Telecommunications Subject Matter Expert (CTSME)

Certified Telecommunications Subject Matter Expert (CTSME) is the most comprehensive telecom, datacom and networking, wireless and VoIP online training and certification available anywhere.

CTSME includes all of the CTA, CVA, CWA and CTNS Courses and TCO Exams listed below, bundled with a discounted price.  Pass each exam to get its certification.

Pass all of them and get a hand-signed, sealed and framed Certified Telecommunications Subject Matter Expert certificate, plus a personal letter of introduction explaining the very extensive depth and breadth of your telecom knowledge to a prospective employer.

In total, you get five TCO Certifications:

  CTSME Certified Telecommunications Subject Matter Expert
  CTNS Certified Telecommunications Network Specialist
  CTA Certified Telecommunications Analyst
  CVA Certified VoIP Analyst
  CWA Certified Wireless Analyst

and a total of 25 (!) high-quality full-length courses for preparation and reference.  With the Unlimited Plan, you have access to all courses for future study and reference once you complete the certification, with no time limits or expiration:

CTNS Courses
  2241 Introduction to Broadband Converged IP Telecommunications 
  2206 Wireless Telecommunications  
  2221 Fundamentals of Voice over IP 
  2201 The PSTN 
  2411 LANs, VLANs, Wireless and Optical Ethernet
  2412 The OSI Layers and Protocol Stacks
  2413 IP Networks, Routers and Addresses
  2414 MPLS and Carrier Networks 

CTA Courses
  2401 Fundamentals of the PSTN and VoIP
  2402 Telecom Equipment
  2403 The Telecommunications Industry
  2404 Digital
  2405 Transmission Systems and Fiber Optics
  2406 Wireless Telecommunications
  2407 Introduction to Datacom and Networking
  2408 Data Coding, Frames and Packets
  2409 Modems: Representing Bits on Radio and Copper
  2410 The Network "Cloud" and Service Implementation
  2411 LANs, VLANs, Wireless and Optical Ethernet
  2412 The OSI Layers and Protocol Stacks
  2413 IP Networks, Routers and Addresses
  2414 MPLS and Carrier Networks
  2415 The Internet
  2416 IP Security

CVA Courses
  2221 Fundamentals of Voice over IP
  2222 VoIP Architectures and Implementation Choices
  2223 Softswitches, SIP, Call Setup and SIP Trunking
  2224 Voice Packetization, Codecs and Voice Quality
  2225 SIP Trunking and Carrier Connections
  2226 IP Network Quality: CoS, QoS, MPLS AND SLAs

CWA Courses
  2231 Wireless Fundamentals
  2232 Mobile Communications
  2233 Fixed Wireless

With the Unlimited Plan, you get unlimited repeats... which means guaranteed to pass if you're willing to do the work.

A total of 26 high-quality courses from our training partners, five TCO Certifications including the Subject Matter Expert Certification and its framed certificate, with a discount, and non-expiring access to all courses and lessons for future reference! What's not to like?

Upgrade yourself! Get this career-enhancing training today.

We are so confident of the quality of this offering, it's backed up with a
30-day, no-questions-asked, 100% money-back guarantee.  

 

Certified Telecommunications Analyst (CTA)

Certified Telecommunications Analyst (CTA) is the most comprehensive telecom, datacom and networking training and certification available, going beyond CTNS and CIPTS to include the telecom industry, how voice is digitized, fundamentals of "data" communications, modems, the Internet and a comprehensive security module.

The CTA Certification Package Unlimited Plan includes the online CTA courses and the CTA Certification exam, both with unlimited repeats and no time limits.

CTA consists of sixteen modules:

  2401 Fundamentals of PSTN and VoIP
  2402 Telecom Equipment
  2403 The Telecommunications Industry
  2404 Digital
  2405 Transmission Systems and Fiber Optics
  2406 Wireless Telecommunications
  2407 Introduction to Datacom and Networking
  2408 Data Coding, Frames and Packets
  2409 Modems: Representing Bits on Radio and Copper
  2410 The Network "Cloud" and Service Implementation
  2411 LANs, VLANs, Wireless and Optical Ethernet
  2412 The OSI Layers and Protocol Stacks
  2413 IP Networks, Routers and Addresses
  2414 MPLS and Carrier Networks
  2415 The Internet
  2416 IP Security

With the Unlimited Plan, you get unlimited repeats... which means guaranteed to pass if you're willing to do the work. Jump in and out of courses; refresh your knowledge anytime.

You get a TCO CTA certificate suitable for framing, with a personalized letter of introduction you can attach to your résumé explaining the very serious knowledge skills you have.

With the CTA Certification in hand, and the personalized Letter of Reference explaining your certification, there will be no doubt in an employer's mind of the breadth and depth of your telecom knowledge.

Comes with a 30-day money-back guarantee.

 

Certified VoIP Analyst (CVA)

(recommended specialization)

Get a complete understanding of Voice over IP, SIP and VoIP telephone systems and services – with TCO Certification to prove it!

CVA covers all aspects of Voice over IP and VoIP telephone systems, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized, factors affecting sound quality, connecting to carriers and SIP trunking, network quality with MPLS, Service Level Agreements and Class of Service.

The CVA Certification Package includes six Online Courses plus the CVA Certification Exam, with unlimited repeats of courses and exams:

  2221 Fundamentals of Voice over IP
  2222 VoIP Architectures and Implementation Choices
  2223 Softswitches, SIP, Call Setup and SIP Trunking
  2224 Voice Packetization, Codecs and Voice Quality
  2225 SIP Trunking and Carrier Connections
  2226 IP Network Quality: CoS, QoS, MPLS AND SLAs

CVA demonstrates to an employer that you have broad vendor-agnostic knowledge of voice, SIP and VoIP telephone systems from fundamentals to best practices.

This is the kind of knowledge needed for an analyst, planner, developer or manager or anyone else needing to understand VoIP telephone systems in
- an organization that provides telecommunications services,
- that manufactures telecom equipment, or
- an organization that buys telecommunications services and equipment.

This certification may be taken on its own. For those who are completely new to telecom, the CTNS or CTA courses and certification are recommended as a knowledge base to build on with this certification.

Comes with a 30-day money-back guarantee.

Check out the CTNS+CVA package deal pricing

How to register for the CVA Certification Package

 

Certified Wireless Analyst (CWA)

(recommended specialization)

The Certified Wireless Analyst (CWA) Certification Package includes three training courses covering the full range of wireless, giving you the knowledge required in the wireless business today — plus certification to prove it.

These three courses will give you a solid foundation of structured knowledge of wireless fundamentals including spectrum and digital radio, mobility and cellular concepts, spectrum-sharing technologies FDMA, TDMA, CDMA and OFDMA, the generations 4G LTE and 5G New Radio, as well as 802.11 wireless LANs, Wi-Fi, Bluetooth, WiMAX and more.

Non-engineers can learn the fundamentals, jargon and buzzwords, principles of operation and, most importantly, the ideas behind today's wireless.

CWA demonstrates to an employer that you have the core knowledge of wireless fundamentals, mobile communications and fixed wireless including Wi-Fi needed for a project team member, analyst, planner, developer or project manager position in an organization
- that provides wireless telecommunications services,
- that manufactures wireless equipment, or
- an organization that buys telecommunications services and equipment.

This certification gives you a leg up in the job market. more 

The CWA Certification Package includes three Online Courses plus the CWA Certification Exam:

  2231 Wireless Fundamentals
  2232 Mobile Communications
  2233 Fixed Wireless

You will understand the fundamentals, technologies, jargon and buzzwords, and most importantly, the underlying ideas and how it all fits together.

Comes with a 30-day money-back guarantee.

How to register for the CWA Certification Package

 

Certified IP Telecom Network Specialist (CIPTS)

The Certified IP Telecom Network Specialist (CIPTS) Certification is a subset of CTNS, four courses providing training and certification in IP telecom networks, concentrating on the network technologies: MPLS/IP/Optical Ethernet, and skipping the courses on the PSTN and wireless.

CIPTS demonstrates to an employer that you have core knowledge of IP telecom networks, services and infrastructure needed for a project team member, analyst, planner, developer or project manager position in
- an organization that provides telecommunications services,
- that manufactures telecom equipment, or
- an organization that buys telecommunications services and equipment, where the requirements are focused on the IP network, and not on voice or wireless access.

The CIPTS Certification Package includes four Online Courses plus the CIPTS Certification Exam:

  2212 The OSI Layers and Protocol Stacks
  2211 LANs, VLANs, Wireless and Optical Ethernet
  2213 IP Networks, Routers and Addresses
  2214 MPLS and Carrier Networks

These four courses will give you a solid foundation of structured knowledge of IP telecom networks, understanding the fundamentals, technologies, jargon and buzzwords, and most importantly, the underlying ideas how MPLS, IP, Ethernet and Fiber fit together.

Comes with a 30-day 100% money-back guarantee

How to register for the CIPTS Certification Package

 

Detailed List of Lessons in Each Course

Course 2241 Introduction to Broadband Converged IP Telecommunications
1. Course Introduction     watch now (free)
2. Convergence
3. Broadband
4. Model of Today's Converged Telecom Network
5. The Network Core
6. Network Protocols: Ethernet, IP and MPLS
7. Network Access: Last Mile Copper, Fiber and Wireless (watch free)
8. Anatomy of a Service
9. Services: Residential, Business and Wholesale
10. Network Equipment
11. Carrier Network Interconnect

Course 2206 Wireless Telecommunications
1. Course Introduction     watch now (free)
2. Mobile Network Components, Jargon and Basic Operation
3. Cellular Principles
4. PSTN Phone Calls using the Phone App: Voice Minutes
5. Mobile Internet: Data Plan
6. Spectrum-Sharing: FDMA, TDMA, CDMA, OFDM
7. 4G LTE: Mobile Broadband
8. 5G New Radio: Enhanced Mobile Broadband, IoT Communications
9. Wi-Fi: 802.11 Wireless LANs     watch now (free)
10. Communication Satellites

Course 2221 Fundamentals of Voice over IP
1. The Big Picture (watch free)
2. Terminals
3. Voice in Packets (watch free)
4. SIP and Soft Switches / SIP Servers / Call Managers
5. Media Servers: Video Servers
6. Gateways
7. LANs and WANs
8. Key VoIP Standards
9. Where All of This is Headed: IP Dial Tone

Course 2201 The PSTN
1. Course Introduction     watch now (free)
2. History of Telecommunications (USA and Canada)
3. The Public Switched Telephone Network (PSTN)
4. Analog Circuits and Sound
5. The Voiceband     watch now (free)
6. Plain Ordinary Telephone Service (POTS)
7. Signaling: Pulse Dialing and Dual Tone Multiple Frequency (DTMF)
8. Signaling System 7 (SS7)

Course 2212: The OSI Layers and Protocol Stacks
1. Course Introduction     watch now (free)
2. Open Systems
3. Protocols and Standards     watch now (free)
4. ISO OSI 7-Layer Reference Model
5. The Physical Layer: Fiber, Twisted Pair, Cable and Wireless
6. Data Link Layer: LANs and MAC Addresses
7. Network Layer: IP, MPLS, Packets and Routers
8. Transport Layer: Reliability, Ports and Sockets
9. Session Layer: SIP, POP and HTTP
10. Presentation Layer: ASCII, MIME, Compression, Encryption, Codecs
11. Application Layer: SMTP, HTML and English
12. Protocol Stacks: The FedEx Analogy
13. Protocol Headers: Babushka Dolls
14. Standards Organizations

Course 2211 LANs, VLANs, Wireless and Optical Ethernet
1. Course Introduction     watch now (free)
2. Broadcast Domains, MAC Addresses and MAC Frames
3. LAN Switches a.k.a. Layer 2 Switches
4. VLANs
5. 802 Physical Standards: 802.3 Twisted Pair and 802.11 Wi-Fi
6. Twisted-Pair LAN Cables, Categories, Wiring Plan and Switch Hierarchy     watch now (free)
7. Optical Ethernet and Fiber Links

Course 2213: IP Networks, Addresses and Routers
1. Course Introduction     watch now (free)
2. Review: Channelized Time-Division Multiplexing (TDM)
3. Statistical Time-Division Multiplexing: Bandwidth-on-Demand
4. Private Network: Bandwidth on Demand + Routing
5. Routers
6. IPv4 Addresses
7. DHCP
8. Public and Private IPv4 Addresses
9. Network Address Translation     watch now (free)
10. IPv6 Overview
11. IPv6 Address Allocations and Assignment

Course 2214: MPLS and Carrier Networks
1. Course Introduction     watch now (free)
2. Carrier Packet Network Basics
3. Service Level Agreements
4. Virtual Circuits
5. QoS Requirement for Voice over IP
6. MPLS
7. TCP/IP over MPLS     watch now (free)
8. Differentiated Classes of Service using MPLS
9. Integration and Convergence using MPLS
10. Managing Aggregates of Traffic with MPLS Label Stacking
11. MPLS Services vs. Internet Service


CVA Certification Course Free Lessons

Course 2221 Fundamentals of Voice over IP
1. The Big Picture (free - watch now)
2. Terminals
3. Voice in Packets (free - watch now)
4. SIP and Soft Switches / SIP Servers / Call Managers
5. Media Servers: Video Servers
6. Gateways
7. LANs and WANs
8. Key VoIP Standards
9. Where All of This is Headed: IP Dial Tone

Course 2222 VoIP Architectures and Implementations
1. Intro + Internet Telephony: Computer-Computer VoIP over the Internet
2. Internet Telephony Example: Skype
3. Internet VoIP to POTS Landline e.g. Google Hangouts (free - watch now)
4. VSP Phone to Phone over Internet e.g. Vonage
5. VoIP Becomes The New POTS
6. VoIP at Carriers
7. VoIP-Enabled PBX and Migration Options
8. Premise Softswitch: PBX Replacement
9. Cloud Services and Hosted PBX: Softswitch as a Service (SaaS)
10. IP Centrex
11. Asterisk and Open-Source Softswitch Software
12. IP Phone Features and Uses

Course 2223 Softswitches, SIP, and VoIP Call Setup
1 Intro + What SIP Is and What It Can Do (free - watch now)
2 SIP's Relationship to Other Protocols
3 SIP URIs: Telephone Numbers
4 Register: Update Your Location
5 INVITE: Dialing
6 Location Service: Finding the Far End
7 The SIP Trapezoid
8 SIP Messages and the Session Description Protocol
9 How SIP Relates to Softswitches and Call Managers

Course 2224 Voice Packetization, Codecs and Voice Quality
1 Voice Packetization
2 Measuring Voice Quality
3 Factors Affecting Voice Quality
4 Codecs: Voice Coding and Compression
5 Delay
6 Jitter
7 RTP
8 Protocol Stack: RTP, UDP, IP, MAC
9 Packet Loss and Sound Samples (free - watch now)
10 Tips for Maximizing Voice Quality

Course 2225 SIP Trunking & Carrier Connections
1 Introduction + Carrier-LEC Connection via DS0
2 Carrier-LEC VoIP Interconnection (free - watch now)
3 Session Border Controllers
4 Business -LEC PBX Trunks and Gateway
5 Softswitch Controlling the Gateway
6 SIP Trunking: Native VoIP Connections

Course 2226 IP Network Quality: CoS, QoS, MPLS and SLAs
1 Course Introduction + Virtual Circuit Technologies (free - watch now)
2 MPLS
3 Differentiated Services (Diff-Serv)
4 Service Level Agreements, Meters, Markers, Shapers and Droppers
5 Interworking Diff-Serv and MPLS
6 Using 802.1P for QoS
7 Implementing CoS: Queuing Techniques


CWA Certification Course Free Lessons

Course 2231 Wireless Fundamentals
1. Radio Fundamentals (free - watch now)
2. Wireless Spectrum and Radio Bands
3. Analog Radio
4. Digital Radio: How Modems Work
5. Propagation, Penetration and Fading

Course 2232 Mobile Communications
1. Mobile Network Components and Operation (free - watch now)
2. Cellular
3. 1G: Analog Frequency-Division Multiple Access
4. PSTN Calls Using the Native Phone App: Voice Minutes
5. Mobile Internet: Data Plan
8. 2G: TDMA (GSM) Time-Division Multiple Access
9. CDMA Code-Division Multiple Access
10. Spread Spectrum
11. CDMA Operation and Patents
12. 3G: CDMA 1X and UMTS
16. Spectrum-Sharing Roundup: FDMA, TDMA, CDMA, OFDM
13. 4G: LTE Mobile Broadband
14. OFDM
15. OFDMA and Dynamic Assignment of Subcarriers
16. 5G NR: Enhanced Mobile Broadband, IoT Communications

Course 2233 Fixed Wireless
1. Infrared
2. Bluetooth (free - watch now)
3. WiFi: Wireless LANs
4. WiFi Security and WPA2
5. 802.16 WiMAX
6. Point-to-Point Microwave
7. Satellite

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